I placed couple of orders with PPS on February 7th and February 17th and just got them within the past few weeks (from end of May to mid June that is). To be honest I am not the patient kind of person who will not feel stupid waiting 4 months or so for a wax order. But I just love a few of PPS scents so much that I was just sitting those orders out.
I would not order again though if she´s that swamped. I was getting a bit annoyed during the waiting time as several people got add-ons to their orders which slowed down the TAT for everyone else. At some point the vendor announced that she´ll not accept more add-ons (after some people complained about that lol...me included).
Anyway, unfortunately the 2nd box was so sloppily packed that all of my bunny heads (which I actually had ordered to use as my Easter decor lol) arrived in crumbs. I brought this to the vendor´s attention but only got "awww...I am sorry, stupid USPS" kinda excuse. To be honest that was unprofessional. After all... if I order wax in a specific shape (and you buy 1 piece at a time) I want that shape for a reason. I like displaying pretty tarts and it´s not ok to shove the products in a box without any kind of padding and then not make amends when due. Now I guess I can only melt my rabbit heads (which is the usual destiny for tarts anyway) but I would have liked if I at least would have been offered a refund or replacement. I was waiting and looking forward to my bunny heads for 4 months so I should expect them to arrive in pristine condition. I wouldn´t complain if they were melted as this is not in the sellers´s hands but they were just shattered and good packaging was the sellers´s responsibility for sure.
Also to stay informed about the status of my order I had to inquire several times =/
Anyway, most stuff smells amazing. I don´t like the Pink Buttercream Cupcake scent though, it smells like straight up vomit =(
So overall great stuff as always. I got a bunch of really nice samples, too! But the shopping experience as a whole was a disappointment.
Loaves are in Lemon Frosted Birthday Cake and Lemon Frosted Birthday Cake/Serendipity.
I would not order again though if she´s that swamped. I was getting a bit annoyed during the waiting time as several people got add-ons to their orders which slowed down the TAT for everyone else. At some point the vendor announced that she´ll not accept more add-ons (after some people complained about that lol...me included).
Anyway, unfortunately the 2nd box was so sloppily packed that all of my bunny heads (which I actually had ordered to use as my Easter decor lol) arrived in crumbs. I brought this to the vendor´s attention but only got "awww...I am sorry, stupid USPS" kinda excuse. To be honest that was unprofessional. After all... if I order wax in a specific shape (and you buy 1 piece at a time) I want that shape for a reason. I like displaying pretty tarts and it´s not ok to shove the products in a box without any kind of padding and then not make amends when due. Now I guess I can only melt my rabbit heads (which is the usual destiny for tarts anyway) but I would have liked if I at least would have been offered a refund or replacement. I was waiting and looking forward to my bunny heads for 4 months so I should expect them to arrive in pristine condition. I wouldn´t complain if they were melted as this is not in the sellers´s hands but they were just shattered and good packaging was the sellers´s responsibility for sure.
Also to stay informed about the status of my order I had to inquire several times =/
Anyway, most stuff smells amazing. I don´t like the Pink Buttercream Cupcake scent though, it smells like straight up vomit =(
So overall great stuff as always. I got a bunch of really nice samples, too! But the shopping experience as a whole was a disappointment.
Loaves are in Lemon Frosted Birthday Cake and Lemon Frosted Birthday Cake/Serendipity.
